one CHILD. ONE FAMILY.

3. How long does it take to start services?

Once we receive your referral form via fax, we will verify with insurance that your child is eligible to receive services, which usually takes less than 1 business day. Once verified, we will call you to set up an appointment within 48 hours.

4. What if I have a complaint?

We strive to provide the best service for your child at all times. Please contact us directly at (404) 214-7116 if you have a complaint.

2. What if I have a crisis?

Call 911 if anyone is in danger, then contact us at (404) 214-7116 and leave a message. A staff member is on call 24 hours a day.

Frequently Asked Questions


Celine's Family Services, Inc.

 4153 Flat Shoals Road, Decatur, GA 30034 | 5461 Hillandale Drive, Suite 130, Lithonia, GA 30058 | Warner Robins, GA

Phone 404-214-7116 | Fax 404-506-9439

1. What type of insurance do we accept?

  • AmeriGroup - Coming Soon!
  • Cenpatico/Peachstate
  • Medicaid
  • WellCare